Associate Manager, Email Marketing Operations

Location New York, NY
Preferred Experience 0-2 years

Job Description

The Associate Manager will have a critical role on the Email Marketing Operations team. You will be part of a team ensuring flawless execution of launching email campaigns on time and error free for all PubWorX clients. Excellent communication skills, attention to detail, a positive attitude, self-starter, and knowledge of email deployment systems or content management systems are a huge plus.


Key Responsibilities

  • Facilitate the mission of the email operations team to execute campaigns on time and error free
  • Manage email promotion calendars, communicating campaign status to client marketing teams
  • Employ internal ticketing system to manage email campaigns
  • Review all campaigns to ensure accurate and error-free execution
  • Understand creative/technical specifications of a promotion and help build out order forms/landing pages in our online CMS
  • Orchestrate third-party dedicated email program, connecting with external partners on campaign set up and post-deployment reporting
  • Monitor email deliverability, using eDataSource platform to identify trends and issues
  • Continual administrative support on all marketing campaigns as needed
  • Build and maintain positive communication between internal teams and external partners



  • Ability to work as part of team and independently
  • Strong ability to assess priorities and multi-task
  • Adapt to fast-paced environment and take direction from multiple people
  • Manage all levels of projects from simple to complex
  • Ability to quickly learn and navigate several internal processes, procedures and database systems
  • Strong communication and problem-solving skills
  • Effective time management skills
  • Experience with Experian Marketing Suite/CheetahDigital is a plus
  • Experience in MS office suite (MS Excel, MS Word, MS PowerPoint)